Frequently asked questions 

How long will it take to receive my order? 

• For custom orders please allow up to 7 working days for your order to be made and then dispatched. For ready made tumbler orders please allow up to 2 working days for your order to be dispatched.

How do I care for my tumbler?

• Handwash only (not dishwasher safe)
• Do not soak 
• Do not microwave 
• Avoid direct sunlight 
• Cold drinks only, the tumblers aren't suitable for hot drinks except for the pink 40oz insulated tumblers.

Do you accept returns?

• As each tumbler is custom made to order we do not accept returns, unless the tumbler is faulty.